Restroom Unrest Alert Privacy Notice

Note: This English version is provided for reference and convenience only. The Traditional Chinese (zh-TW) version is the official and legally binding version. In the event of any inconsistency or dispute between the English and Chinese versions, the Traditional Chinese version shall prevail.
When you choose the "Restroom Unrest Alert APP" service software (APP) published by Aurismart Technology Co. (hereinafter referred to as "the Company" or "Aurismart"), you are entrusting your personal data to the Company with confidence, and we are committed to safeguarding the security and privacy of your data.
First, we explain the Company's privacy policy.

This Privacy Policy is established to help you understand how the Company collects, uses, and protects the personal information you provide. When you begin using the Company's services, it means that you have clearly understood the Company's privacy protection mechanism, and have been informed by the Company of the purposes of collecting, using, processing, and transmitting personal data, the categories of personal data, and the period, region, recipients, and methods of using personal data, and you consent to the aforementioned notified matters.

I. Scope of this Policy

This Policy applies to the collection, use, processing, and transmission of personal data and the protection of privacy rights when you use the various services provided by the Company, but it does not apply to other websites linked from the service software. The other linked websites each have their own dedicated privacy and personal data protection policies, and the Company bears no joint liability for them. When you link to these websites, the protection of your personal data shall be governed by the privacy and personal data protection policies of each respective website.

II. Security of Personal Data

Without your consent, the Company will never provide your personal data to any third party unrelated to this website's services, except in the following circumstances:
  1. As required by laws and regulations;
  2. In response to requests from government agencies or judicial authorities;
  3. Where the Company exercises its legal rights or raises a defense against claims in litigation;
  4. Where the Company acts to investigate or prevent illegal activities, fraudulent conduct, situations posing a potential threat to personal safety, or violators of the terms of use of the various services, or to take responsive measures against the above situations.

III. Collection, Processing, Use, and Transmission of Personal Data

The Company processes and uses your personal data (categories detailed below) only within the scope of the specific purposes of collection and relevant laws and regulations. Except as otherwise provided in this notice and consent or specifically provided by other laws, the Company will absolutely not disclose your personal data to third parties or use it for other purposes without your consent.
You may freely choose whether to provide personal data, but if the data you provide is insufficient or incorrect, the Company may be unable to provide complete services.

IV. Categories and Methods of Personal Data Collected

The categories of personal data collected by the Company within the software service include:
  1. Audio data (including background access):
    This application continuously monitors abnormal sounds through the microphone while the device is in background mode (including when the screen is off), to ensure that it can issue an alert in real time. This monitoring is used only for recognition and will not perform unrelated covert recording:
    Edge Computing: Audio content and most detection-related data are mainly processed within the user's device and will not be uploaded to the Company's servers.
    Operating mode: Only when the user has enabled the notification function and an abnormal event is detected will the system send a text notification of the "recognition result" and the necessary audio clip to the notification recipient designated by the user. Except for the technical processing necessary to complete the transmission, the Company will not use it for any other purpose.
    Audio data will not be used for advertising, marketing, or cross-application tracking purposes.
  2. Location information (GPS) (including background access):
    This application uses location information only after obtaining your authorization. In order to provide the location to the designated notification recipient in real time when an abnormal event occurs, even if your phone is in background mode or the screen is off, this application needs to access the background location permission. The purposes include:
    Detecting whether the device has been moved;
    Providing approximate location information to the notification recipient when an abnormal event occurs.
    Except for the processing necessary to provide the notification function or maintain the operation of the service, the Company will not use the location data for advertising or other non-essential purposes.
  3. Account and device information:
    Collecting the user account (or identifier), device code, operating system version, and application instance identifier.
    Purpose: Used for login identification, account management, device pairing, subscription verification, service operation and maintenance, and information security management.
  4. Data retention and deletion:
    Audio clips: Temporary audio clips sent to the server will be retained for 7 days to confirm the authenticity of the event, and will be deleted upon expiration.
    Account data: Retained until you apply to delete your account.
    Exception: Transaction records and subscription records required under tax law or platform regulations (Google / Apple) will be retained for the period required by laws and regulations.
    You may apply to delete your account through the settings menu within the App, and we will remove your identification information within 30 days.

V. Specific Purposes of Personal Data Collection

The personal data collected by the Company within the application is based on the following specific purposes:
  1. Marketing and promotion
  2. Customer management and service
  3. Provision of information (and communications) services
  4. Information (and communications) and database management
  5. Information and communication security and management
  6. Survey, statistics, and research analysis

VI. Use of Personal Data

Period of use: The Company will continue to use the personal data you provide until the date you request cessation of use or the date the application service ceases to be provided.
Region of use: Within and outside the territory of the Republic of China (except where prohibited by the competent authority).
Recipients of use: The Company's application services, and affiliated enterprises and partner vendors entrusted by the Company or within the scope necessary to provide this service.
Method of use: Use that conforms to the specific purposes of collection and the scope of laws and regulations.

VII. Rights of the Data Subject

The data subjects of the personal data collected by the Company may exercise the following rights against the Company in accordance with the Personal Data Protection Act:
  1. To inquire about or request to review the data.
  2. To request a copy of the data.
  3. To request supplementation or correction.
  4. To request cessation of collection, processing, or use.
  5. To request deletion (of account and data).
If you wish to request cessation of collection or deletion of your account or personal data, you may apply to delete your account directly through the settings menu within the App, or contact the customer service team by email. After your identity is verified through a certain procedure, we will process it immediately.
Please note that if you choose to stop the processing of, or delete, some necessary personal data, it may result in the Company being unable to continue to provide you with complete services.

VIII. Protection of Personal Data

1. The Company will store your personal data in full in a secure data storage system, with strict protective measures to prevent access by unauthorized personnel.
2. Any relevant staff of the Company who violate confidentiality obligations will be subject to sanctions under relevant laws and the Company's internal regulations.
3. To protect the integrity and security of your personal data, the data processing systems that store your personal data are all equipped with various information security devices and necessary security protection measures.
4. Where it is necessary to entrust a third party to provide services due to business needs, the Company will also strictly require it to comply with confidentiality obligations and adopt necessary inspection procedures to ensure that it will indeed comply.

IX. Amendment of this Privacy Policy

The Company will amend this Privacy Policy from time to time in response to laws and regulations, adjustments to service content, and changes in the market environment. The amended terms will be posted on this application or the official website, without separate individual notice. We recommend that you review it regularly to protect your own rights and interests.

X. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, the protection of personal data, or matters related to account deletion, you are welcome to contact us at any time through the following channels:
Company name: Aurismart Technology Co.
Customer service email: service@aurismart.com